Manager, Security Operations Center
Core
Lead a global 24/7 Security Operations Center (SOC) team investigating and responding to cyber incidents on partner networks, defining processes, and scaling operations.
Role type
Senior IC Security Operations Manager (SOC)
Builds
24/7 SOC operations, incident response workflows, and analyst training programs
Domain
Cybersecurity / Managed Detection and Response (MDR)
Required skills
Security Operations Center management, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, Detection Engineering, Process Design, Team Leadership, Data-driven decision making
Preferred skills
MSSP/MDR provider experience, Public speaking, Data Science concepts
Technologies
SIEM, EDR, Threat Intelligence platforms, Automation tools
Responsibilities
Design and enforce internal SOC processes and playbooks to reduce burnout and increase productivity; Manage and enforce local/global shift coverage for 24/7 operations; Conduct weekly 1:1s with analysts for feedback and career progression; Contribute to analyst training programs in forensics, IR, and threat hunting; Collaborate with Product to prioritize new capabilities; Maintain quality assurance for the designated region; Engage with Support to streamline customer request workflows; Provide technical leadership and guidance to stakeholders; Develop and report on OKRs linked to SOC initiatives.
Seniority
Manager, hands-on IC with team leadership
