TWS Support Engineer
Core
Provide end-to-end support, design, and configuration for Tivoli Workload Scheduler (TWS/IWS) environments across distributed platforms.
Role type
Senior IC TWS/IWS Scheduler & Application Support Engineer
Builds
Reliable batch processing workflows and automated job schedules for distributed systems
Domain
IT Operations / Distributed Systems / Workload Automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
TWS/IWS configuration and design, job scheduling, troubleshooting scheduling issues, Linux/Windows command-line, Bash/Perl/AWK scripting, incident management, SRE principles
Preferred skills
IBM DB2, IBM Connect:Direct/NDM, IBM WebSphere Liberty, batch architecture, CI/CD pipelines, infrastructure automation
Technologies
TWS, IWS, Linux, Windows Server, Bash, Perl, AWK, JIRA, Confluence, GitHub, Bitbucket, ServiceNow, AWS, Azure, OTEL, Loki, Grafana
Responsibilities
Provide end-to-end support for TWS/IWS scheduling environments, Design and implement scheduling requests based on business requirements, Troubleshoot and resolve job failures and performance bottlenecks, Monitor and execute batch jobs, Collaborate with application and infrastructure teams, Identify opportunities to automate manual tasks via scripting
Seniority
Senior, hands-on IC
