Customer Service Delivery Advocate
Core
Deliver used vehicles directly to customers' homes using custom car haulers, including loading/unloading vehicles and completing delivery paperwork.
Role type
Field delivery specialist (automotive retail)
Builds
Used car delivery service for Carvana customers
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
Physical lifting and loading, safe driving, vehicle inspection, customer interaction, paperwork completion, English fluency
Preferred skills
Notary public license, state-specific chauffeur or verifier licenses
Technologies
Customer tracking system, DMV/title and registration systems
Responsibilities
Drive custom car haulers to customer locations, load and unload vehicles, inspect vehicles for safety, complete customer delivery paperwork, maintain a clean driving record
Seniority
Entry-level to Individual Contributor