Head of Warehouse Operations (f/m/x)
Core
Own the pre-production operation (expedition, internal transport, reverse logistics) at HelloFresh's flagship fulfilment site in the Netherlands to ensure timely and cost-effective meal box assembly.
Role type
Senior leadership warehouse operations manager
Builds
Pre-production logistics flow for meal kit assembly
Domain
E-commerce food delivery / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Warehouse operations management at scale, team leadership and development, Warehouse Management System (WMS) expertise, data-driven decision making, safety compliance enforcement, strategic collaboration
Preferred skills
E-commerce, food, or FMCG industry background
Technologies
Warehouse Management Systems (WMS)
Responsibilities
Lead three departments (expedition, internal transport, reverse logistics) to maintain smooth product flow and stock accuracy; Drive performance using KPIs like minutes-per-box; Coach and develop ~100 warehouse staff and team leads; Ensure safety compliance on the floor; Own WMS governance and data quality; Contribute to site strategy within the Production Leadership Team; Lead site-level projects like process redesigns
Seniority
Senior, hands-on IC with strategic influence