[TECH] IAM Support Engineer
Core
Operational backbone for a global automated Identity and Access Management (IAM) platform, resolving identity lifecycle issues and managing access governance for 17 countries.
Role type
L2 IAM Support Engineer
Builds
Automated Joiner/Mover/Leaver platform, SSO integrations, MFA/Passwordless rollouts, and Privileged Identity Management (PIM) workflows.
Domain
Enterprise Identity & Access Management (IAM), Cloud Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Microsoft Entra ID administration, SAML/OIDC/SCIM configuration, MFA and modern authentication management, Privileged Identity Management (PIM), log analysis (Sign-in, Audit, Provisioning), Python scripting, PowerShell, Graph API
Preferred skills
AI tool usage for troubleshooting and automation, cross-functional collaboration
Technologies
Microsoft Entra ID, SAML, OIDC, SCIM, Python, PowerShell, Graph API
Responsibilities
Resolve identity lifecycle issues (provisioning failures, sync errors, access anomalies), configure SSO and automated user provisioning, administer MFA and passwordless authentication, manage PIM role activations and access reviews, investigate sign-in anomalies and produce compliance reports, identify recurring manual tasks for automation, document processes and act as technical bridge between L1 and Senior IAM Engineer
Seniority
Mid-level, hands-on IC
