Staff Software Engineer, Customer Administration
Core
Architecting and delivering foundational platform capabilities for internal customer data operations, evolving the Control Center into an AI-agent-ready operations platform.
Role type
Staff Software Engineer (Platform Architecture & AI Orchestration)
Builds
Secure, distributed backend services, MCP tool registries, AI orchestration layers, and agentic guardrails for internal specialist teams.
Domain
Financial Services / Enterprise Applications / AI Infrastructure
Deliverable
production ML models | infrastructure | product features
Required skills
Go (Golang), Python, distributed systems architecture, API development (gRPC, GraphQL, MCP), cloud-native infrastructure (AWS, Kubernetes, Terraform), event-driven architectures (Kafka), SQL/NoSQL databases, security controls, agentic AI systems (LLM orchestration, RAG, HITL)
Preferred skills
Experience with BuildKite/CircleCI, Redis/Memcached, MCP servers, evaluation frameworks for agentic workloads
Technologies
Go, Python, AWS, Kubernetes, Terraform, Kafka, Redis, gRPC, GraphQL, MCP, LLMs
Responsibilities
Architect foundational platform capabilities including MCP tool registries and AI orchestration layers; Drive the evolution of Control Center into an AI-agent-ready, headless operations platform; Partner with Engineering Managers to define roadmaps and lead design reviews; Build and maintain highly reliable, secure, distributed backend services; Collaborate across engineering teams to deliver shared platform primitives.
Seniority
Staff, technical anchor with mentorship and architectural leadership
