Principal Technical Program Manager, Toast IQ
Core
Design and run the monthly release engine for Toast IQ, an agentic AI platform for restaurant operators, ensuring coherent go-to-market packaging and platform readiness across multiple lines of business.
Role type
Principal Technical Program Manager (Platform Release & GTM)
Builds
Toast IQ (agentic AI platform for restaurant operators)
Domain
SaaS / Hospitality Technology / Applied AI
Deliverable
production ML models | product features
Required skills
Technical program management, cross-functional program ownership, technical fluency (architecture/risk), building repeatable operating models, managing cross-org dependencies, strategic communication
Preferred skills
AI/ML systems and agentic architectures, recurring multi-team release cadence, Vertical SaaS/SMB experience, usage-based pricing models
Technologies
AI agents, agentic architectures
Responsibilities
Design and own the monthly agent release program; set and hold platform-readiness bar; drive go-to-market coherence for naming and messaging; instrument launch health and reporting; establish operating rhythms and governance structures
Seniority
Principal, hands-on IC