Head of Operations Analytics
Core
Lead an analytics and insights function of ~10 people to transform operations reporting into a strategic decision engine for a 1,000+ person global operations organization.
Role type
Senior leadership analytics manager (operations)
Builds
Strategic performance insights, KPI frameworks, and decision support narratives for global operations leadership.
Domain
Financial technology / Payments / Operations
Deliverable
dashboards & analysis
Required skills
Team leadership, stakeholder management, business storytelling, KPI definition, change management, SQL fluency, data modeling, BI tooling
Preferred skills
Scaling team leads, high-growth environment experience, commercial instincts
Technologies
SQL, BI tools, Generative AI, automation tools
Responsibilities
Lead and evolve the analytics team; Partner with senior leaders on business performance and risks; Own performance insight and business storytelling; Define metrics and improve decision quality; Build scalable insight capabilities.
Seniority
Senior, hands-on leader with team management
