WMS Analyst - Global Warehouse Technology
Core
Support, maintain, and enhance the Infios (HighJump ONE) warehouse management system for HelloFresh's global fulfillment operations.
Role type
Entry to early career WMS Analyst
Builds
Operational visibility and performance through WMS support, configuration, and reporting
Domain
Supply chain / E-commerce fulfillment / Warehouse technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL, spreadsheet tools (Excel/Google Sheets), WMS support, system configuration, user training, SOP documentation, security setup, requirements definition, testing coordination, cross-functional collaboration, hardware support (RF scanners/tablets), network services coordination
Preferred skills
Experience with Infios/KӦRBER HighJump ONE WMS, Supply Chain Management/MIS/Industrial Engineering background
Technologies
Infios (KӦRBER HighJump ONE), SQL, Excel, Google Sheets
Responsibilities
Act as super user and level one support for warehouse end-users; manage system configuration based on operations direction; facilitate end-user training and assist in SOP documentation; oversee user menu profile and security setup; participate in requirements definition and technical design for product enhancements; coordinate testing activities; troubleshoot WMS integrations; create reports for operational visibility; support deployment and service coordination for hardware devices; coordinate with regional infrastructure manager for local network services
Seniority
Entry to early career, hands-on IC
