Professional Services Manager II, Vehicle Intelligence
Core
Lead and support fixed ALPR (Automatic License Plate Reader) deployments for law enforcement agencies, managing site installs, validation, and commissioning across a national footprint.
Role type
Senior IC Professional Services Manager (Field Operations)
Builds
Fixed ALPR hardware and network infrastructure deployments for public safety agencies
Domain
Public Safety / Law Enforcement Technology / Physical Infrastructure
Required skills
Field operations leadership, electrical systems troubleshooting (110VAC/12VDC), structured cabling, IP network troubleshooting, contractor coordination, technical training, project management
Preferred skills
Public safety/telecom/utilities industry experience, military or law enforcement technology experience, physical security industry experience
Technologies
110VAC, 12VDC, IP-based Ethernet networks, LAN, WAN, VPN, Salesforce, Asana, Slack, Zoom
Responsibilities
Lead complex multi-site ALPR deployments from planning through go-live, conduct hands-on site validation and troubleshooting, coordinate with contractors and utility providers, train customer technical contacts and end users, mentor junior managers, create network diagrams and deployment reports, escalate product irregularities to Product Managers
Seniority
Senior, hands-on IC with mentorship responsibilities
