Director of Country Operations
Core
Own country-level operational performance, continuous improvement, and standards execution for Zipline's autonomous drone delivery network across all Nests in a specific country.
Role type
Senior Director of Country Operations (Logistics/Operations)
Builds
Autonomous drone delivery logistics system for healthcare, food, and retail supplies
Domain
Logistics / Autonomous Drones / Healthcare Supply Chain
Required skills
Operational leadership, root cause analysis, cross-functional influence, project management, analytical fluency, regulatory partnership
Preferred skills
Experience in complex environments, grit, ownership, resilience
Technologies
Autonomous drone systems, operational governance frameworks
Responsibilities
Own country-level operational KPIs and service targets; Drive accountability with Nest Leads to close operational gaps; Ensure consistent execution of SOPs and global standards; Partner with Global Regulatory for audits and inspections; Lead structured root cause analysis on major operational issues; Translate field insights into prioritized improvement opportunities for global teams.
Seniority
Senior, hands-on IC with strategic country ownership
