Senior Platform Software Engineer II

## Responsibilities - Partner with Braze’s engineering teams on: - Defining and implementing IaaS productions that will help them build and deploy quicker - Make monitoring and alerting alerts on symptoms and not on outages - Ensure that Braze meets our strict enterprise-grade SLAs with customers - Develop Braze’s embedded frameworks that enable large-scale distributed processings - Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale - Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform - Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems - Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity - Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems - Develop Braze’s internal Infrastructure as a Service platform (IaaS): - Develop, implement, and maintain the software services that provide custom infrastructure services - Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management - Reduce operational pain and improve the day-to-day workflow of Braze’s engineering teams by building automation into our IaaS platform - Manage incidents: - Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers - Use your on-call shift to prevent incidents from ever happening - Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc. ## Requirements - 5+ years of full-stack development experience - You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations - Have an urge to collaborate, document, and deliver quickly - Collaborating across the global remote teams, often working asynchronously - Document everything so you don't need to learn the same thing (or plan the same work) twice - Delivering fast to delight our customers–even internal ones - Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it - Have a desire to solve everyday challenges facing software engineers and automate their toil away - Have an excellent ability to manage multiple tasks and expectations at once - Experienced in working ## Nice to Have - Not specified in the provided text. ## Benefits - Braze offers a genuinely approachable, exceptionally kind, and intensely passionate work environment. - Opportunity to work on high-scale data and distributed systems. - Collaborative and team-oriented culture with a focus on work-life harmony and equity. - High standards and a passionate team to support your growth.