[쿠팡페이] 금융 소비자 보호 총괄 (Chief Consumer Protection Officer)
Core
Establishing a consumer protection governance framework and internal control systems for Coupang Pay's fintech services to ensure regulatory compliance and customer trust.
Role type
C-level Chief Consumer Protection Officer (CCO)
Builds
Coupang Pay's payment and financial solutions for consumers and merchants
Domain
Fintech / Consumer Protection / Financial Regulation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Financial consumer protection law expertise, regulatory compliance strategy, risk management for new financial products, stakeholder collaboration, crisis management, organizational leadership
Preferred skills
Prior CCO or equivalent executive leadership experience, deep fintech domain knowledge (payments, lending, platform finance), successful track record in building consumer protection systems in high-growth tech organizations, legal qualifications
Technologies
N/A
Responsibilities
Formulate and operate enterprise-wide consumer protection strategy and governance, build and enhance internal control systems, manage consumer protection risks for new financial services, oversee regulatory agency responses, lead cultural initiatives for consumer protection awareness
Seniority
C-level, executive leadership