Data Analyst, Operations
Core
Partner with operations and customer support teams to own complex analytic work end-to-end, framing questions, defining measurement, and delivering narratives that influence roadmap decisions.
Role type
Senior IC data analyst (operations)
Builds
Dashboards, metric definitions, reusable queries/notebooks, and documentation for self-service analytics
Domain
Fintech / Financial services
Deliverable
dashboards & analysis
Required skills
Advanced SQL, Data analytics, Stakeholder management, Self-organization, Pragmatic prioritization
Preferred skills
BI tools (Looker, Tableau, Databricks, PowerBI), dbt, Airflow, Fintech/banking/finance experience
Technologies
BigQuery, dbt, Looker, Amplitude, Deepnote
Responsibilities
Partner with operations and customer support management to own complex analytic work end-to-end; Lead high-impact ad hoc analyses to surface non-obvious opportunities or trends; Create self-service analytics including dashboards, metric definitions, and reusable queries; Mentor and uplift teammates through high-quality reviews and feedback; Guide and educate stakeholders in the usage of analytics tools.
Seniority
Senior, hands-on IC
