Principal Engineer, Customer Engineering
Core
Senior technical authority for Fortune 500 customers, designing and building complex enterprise integrations and AI-powered agentic workflows for supply chain visibility and orchestration.
Role type
Principal Engineer (Customer Engineering)
Builds
Production-grade integration solutions, data pipelines, and AI agent workflows connecting enterprise systems (ERP, OMS, WMS) to the FourKites platform.
Domain
Supply chain technology, logistics, and AI/ML engineering
Deliverable
production ML models | product features
Required skills
Enterprise integration architecture, data pipeline design (batch/streaming), agentic AI workflow development, microservices design, API engineering, cloud-native deployment, supply chain domain knowledge
Preferred skills
Enterprise ERP/TMS/WMS platform expertise, reusable integration framework development, platform transformation leadership, external thought leadership
Technologies
Kafka, RabbitMQ, SQS/SNS, LangGraph, LangChain, Docker, Kubernetes, AWS, Azure, GCP, REST, GraphQL, EDI (X12, EDIFACT), MuleSoft, Dell Boomi
Responsibilities
Architect end-to-end integration solutions for complex enterprise environments, design and build data pipelines using messaging infrastructure, build and optimize agentic AI workflows, define reference architectures and engineering standards, provide solutions architecture consultation during pre-sales, mentor customer engineers and lead technical escalations
Seniority
Principal, hands-on IC with strategic influence