Director of Operations
Core
Lead end-to-end fulfillment for a highly automated distribution center serving architecture/design professionals, managing inbound, inventory, picking, packing, shipping, and automation systems.
Role type
Senior IC Director of Operations (Distribution Center)
Builds
Fulfillment operations for member sampling, e-commerce, and 3PL clients from a shared inventory pool
Domain
Supply Chain / Logistics / Distribution
Required skills
Multi-shift operations management, WMS/automation leadership, budget and cost-per-unit ownership, carrier/freight management, data-driven decision making, team leadership and development, process improvement (Lean/Six Sigma), safety compliance
Preferred skills
MBA, 3PL/e-commerce experience, international shipping knowledge, staffing agency management
Technologies
WMS, WES, WCS, AMRs, BI tools, Excel
Responsibilities
Lead multi-shift receiving, put-away, picking, packing, and shipping; oversee fulfillment for sampling, e-commerce, and 3PL clients; manage operating budgets, labor productivity, and staffing plans; lead robotics and automation initiatives; build and develop a management team; establish KPI dashboards and drive continuous improvement.
Seniority
Director, hands-on leadership
