Manager, Invest Operations
Core
Manage a team of Investment Specialists to oversee day-to-day operations and drive process improvements for SoFi Invest members.
Role type
Manager, Investment Operations
Builds
Operational efficiency and member experience in investment services
Domain
Financial Services / Investment Operations
Required skills
Team management, Hiring, Performance management, Process improvement, Compliance monitoring, Cross-functional collaboration, Problem escalation, Resource management
Preferred skills
Situational Leadership, Emotional Intelligence, Change management, Conflict resolution
Technologies
N/A
Responsibilities
Manage team of investment specialists, Monitor service levels and schedule adherence, Establish and maintain internal policies and procedures, Resolve complex situations referred by staff, Work cross-functionally to solve issues
Seniority
Manager, hands-on leadership