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Retention Account Manager

Rochester, NYFull-time$60,000–$60,0002026-10-13 → 2026-10-16
Hybrid · United States

Core

Manage a premier Property & Casualty Book of Business by delivering client experiences and achieving revenue targets through account retention and policy modifications.

Role type

Senior Account Manager (Property & Casualty Insurance)

Builds

Retained insurance policies and optimized client portfolios

Domain

Insurance (Property & Casualty)

Required skills

Property & Casualty Insurance License, Account Management, Strategic Renewal Reviews, Policy Modifications, Carrier Relationship Management, Regulatory Compliance

Preferred skills

Epic, Salesforce, Zendesk, Commercial Insurance Lines, Customer Contact Center

Technologies

Epic, Salesforce, Zendesk

Responsibilities

Conduct strategic renewal reviews with clients and carriers; manage policy modifications and remarketing; identify portfolio growth opportunities; foster strategic external relationships with carriers and state funds; optimize operational workflows; maintain industry and regulatory expertise.

Seniority

Mid-level, hands-on IC