Training Associate | Los Angeles
Core
Support new team members from onboarding through accreditation, coaching in-store, and leading training programs for baristas and shift leads to deliver exceptional coffee, matcha, and hospitality.
Role type
Training Associate (Coffee & Hospitality)
Builds
Barista and shift lead training programs, new hire orientations, seasonal drink trainings, and new store opening trainings
Domain
Food & Beverage / Specialty Coffee
Required skills
Barista experience, training experience, milk steaming expertise, latte art (hearts, tulips, rosettas), product knowledge, time management, cross-functional collaboration
Preferred skills
Ability to create detailed training content, presentation delivery, fostering learning culture
Technologies
None stated
Responsibilities
Oversee and track barista journey through new hire training program, conduct shift lead training certifications, facilitate final bar assessments, drive stores toward higher product quality standards via quarterly assessments, support new product launches, develop reporting tools for store performance, support training of future Training Coordinators
Seniority
Mid-level, hands-on IC