Sr. Manager, Mission Engineering & Operations
Core
Lead a team of embedded Mission Engineers who build workflows, automations, integrations, and AI-enabled solutions for public safety agencies to improve operational capabilities.
Role type
Senior Manager, Mission Engineering & Operations
Builds
Secure, maintainable, and scalable solutions (workflows, automations, integrations, AI tools) for public safety agencies
Domain
Public Safety / Law Enforcement / Government Technology
Required skills
Customer-facing technical delivery leadership, distributed team management, systems integration, SaaS/cloud/API fluency, executive presence, CJIS compliance, data-informed decision making, ambiguity navigation
Preferred skills
Public safety/law enforcement/defense experience, familiarity with CAD/RMS/digital evidence, mission-critical operating environment knowledge
Technologies
SaaS, cloud services, APIs, networking, hardware, data workflows, AI-enabled technologies, CJIS-compliant systems
Responsibilities
Coach individual contributors on complex technical decisions and high-stakes delivery; establish expectations for technical quality and agency impact; maintain visibility across strategic agency portfolios and delivery risks; guide teams from discovery through production adoption; build mechanisms for reusable workflows and playbooks; lead executive and agency engagement during critical incidents.
Seniority
Senior, hands-on IC leader with strategic portfolio ownership
