Fraud Operations Intern
Core
Monitor real-time transactions and customer behaviors flagged for fraud, investigate suspicious activity, and block fraudulent users or clear false positives.
Role type
Fraud Operations Intern
Builds
Fraud prevention mechanisms, processes, and tools
Domain
Fintech / Retail / Fraud Detection
Deliverable
production ML models
Required skills
Data analysis, Problem-solving, Attention to detail, Multitasking, Business judgment, Communication, Self-starter, Large language model (LLM) usage
Preferred skills
Domain knowledge of fraud prevention techniques and technologies
Technologies
Internal fraud detection systems, Data analysis tools, Large language models (Claude or equivalent)
Responsibilities
Monitor real-time transactions and customer behaviors flagged for fraud and abuse for manual review; Investigate individual transactions using internal policies to determine fraud; Understand systems and tools to investigate account patterns through data analysis; Research fraud and user behavior to contribute to machine learning models, rules, and detection systems; Collaborate with analysts, operations specialists, data scientists, and engineering to improve fraud prevention mechanisms; Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases; Handle escalations from internal and external stakeholders.
Seniority
Intern