IT Operations Manager
Core
Design, secure, and manage cloud-first enterprise technologies and network infrastructure for a nationwide remote workforce.
Role type
Senior IT Operations Manager
Builds
Cloud platforms, identity management systems, SASE, MDM, and network environments
Domain
Enterprise IT Operations, Cloud Infrastructure, Cybersecurity
Deliverable
infrastructure
Required skills
Cloud architecture, Identity management (Okta, AzureAD), SASE, MDM, IT Service Desk management, Mobile fleet lifecycle, Network administration, Security compliance, On-call rotation management
Preferred skills
Okta Workflows, Ansible, UiPath, Jira Service Management, IT Asset Management, Cisco Meraki, UniFi, SIEM tools (Datadog, Sumo, Sentinel), AWS, Azure, Agile methodology
Technologies
Okta, AzureAD, Cisco Meraki, UniFi, Datadog, Sumo, Sentinel, AWS, Azure, Jira Service Management, Ansible, UiPath
Responsibilities
Perform architectural reviews and mentor junior engineers; Design and integrate cloud platforms and security systems; Oversee operating procedures and device provisioning for a remote workforce; Administer IT Service Desk and collaboration tools; Plan and manage mobile workstation fleet lifecycle; Design and manage cloud/on-prem/SaaS network environments; Drive security compliance and resolve system outages
Seniority
Senior, hands-on IC with leadership responsibilities