Content Designer II
Core
Create clear, useful, trustworthy, and compelling product experiences by shaping user flows, information architecture, content hierarchy, and UX writing across web and native app experiences.
Role type
Content Designer II (embedded product partner)
Builds
In-product flows, notifications, emails, text messages, prototypes, and customer communications for Affirm's financial products.
Domain
Fintech / Consumer Finance
Deliverable
product features
Required skills
UX writing, content strategy, information architecture, usability, accessibility, research, experimentation, product development
Preferred skills
Financial services experience, regulated industries, native app experiences, design systems, lifecycle communications, AI-enabled content workflows
Technologies
Web, Native App
Responsibilities
Contribute content design to product work shaping user flows and content hierarchy; Work cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance; Write clear, accurate, concise, and human product content across touchpoints; Use research and data to improve content decisions; Participate in design sprints and content reviews; Help strengthen content design practice via style guides and reusable patterns
Seniority
Mid-level (2+ years experience)