Operations Engineer
Core
Support warehouse performance and resilience through process improvement, escalation handling, and continuous improvement execution.
Role type
Operations Engineer (Supply Chain/Warehouse)
Builds
Performance management frameworks, operational KPIs, tools, systems, and performance dashboards
Domain
Food technology / Supply chain / Warehouse operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Supply chain operations knowledge, warehouse systems proficiency, SOP development, hardware configuration, system control troubleshooting, first-level technical support, project delivery, stakeholder engagement, health and safety compliance (GMP)
Preferred skills
Improvement mindset, data-driven solutioning, cross-functional collaboration, proactive communication
Technologies
Warehouse management systems, performance dashboards, hardware control systems
Responsibilities
Lead development of performance management frameworks and operational KPIs; Partner to integrate tools and systems into daily operations; Embed Target Operating Model and escalation frameworks; Collaborate with supply chain and tech teams for alignment; Develop SOPs and deliver training; Act as first point of contact for technical escalations; Support Continuous Improvement roadmaps
Seniority
Individual Contributor, mid-level
