Director, Selection Operational Excellence
Core
Lead strategy and execution for product selection identification, onboarding, and catalog optimization to enhance customer experience and business growth.
Role type
Director, Selection Operational Excellence
Builds
Scalable selection planning processes, onboarding workflows, and data-driven catalog strategies.
Domain
E-commerce, Retail, Catalog Management
Deliverable
product features
Required skills
Strategic roadmap planning, cross-functional leadership, data-driven decision making, process optimization, stakeholder management, team building, market trend analysis
Preferred skills
Selection/catalog operations expertise, operational excellence frameworks, AI/ML in catalog optimization, global e-commerce experience
Technologies
Data analytics tools, automation tooling, catalog management systems
Responsibilities
Define and execute a multi-year selection strategy roadmap; Identify selection gaps and emerging customer demand across retail categories; Design and scale SOPs, SLAs, and quality frameworks; Analyze internal metrics and external trends to drive catalog quality and efficiency; Lead and mentor a high-performing organization; Partner with Category, Product, and Engineering teams to accelerate selection expansion
Seniority
Director, strategic leadership & team management