Lead Site Reliability Engineer - Platform Engineering / SRE
Core
Own the reliability, availability, performance, and scalability of Zenoti's non-database platform (web applications, APIs, analytics, reporting) on Azure cloud infrastructure.
Role type
Lead Site Reliability Engineer (Platform Engineering)
Builds
Cloud-hosted web applications, APIs, microservices, background processing, and analytics/reporting workloads for the beauty and wellness industry.
Domain
Cloud Infrastructure / Site Reliability Engineering / Beauty & Wellness Tech
Required skills
Azure cloud services (AKS, App Service, Load Balancers, VNets), Observability (APM, distributed tracing, log aggregation), CI/CD pipelines, Infrastructure as Code (Terraform), Python scripting, Microservices/Containers, Incident management & RCA, Capacity planning.
Preferred skills
Tableau administration, ETL/ELT jobs, Ansible/Chef/Puppet, Azure certifications (AZ-104, AZ-305, AZ-400).
Technologies
Azure, Kubernetes, Docker, Terraform, Python, New Relic, Datadog, Prometheus, Grafana, Azure DevOps, Jenkins, Tableau, IIS, .NET
Responsibilities
Define SLIs/SLOs/SLAs and error budgets; Lead observability practices (APM, tracing, alerting); Lead incident response and postmortems; Drive capacity planning and performance testing; Review architecture for resilience and fault tolerance; Automate operational workflows; Mentor engineers and guide technical discussions.
Seniority
Senior, hands-on IC with leadership responsibilities