Senior Engineering Manager (L5)
Core
Build and scale high-scale ingestion and data processing systems for Twilio's Segment Data platform, processing hundreds of thousands of data points per second to support a customer data platform (CDP).
Role type
Senior Engineering Manager (L5)
Builds
High-scale routing experiences, complex distributed systems, and data pipelines for Twilio Segment.
Domain
Cloud-native data infrastructure, distributed systems, high-scale messaging/streaming.
Deliverable
production ML models | product features | infrastructure
Required skills
Distributed systems architecture, high-scale ingestion, cloud-native architecture, team leadership, technical strategy, agile processes, stakeholder communication.
Preferred skills
GenAI/LLM solution deployment, Go programming, datastores, distributed caching, container technologies (Docker/Kubernetes), CI/CD pipelines, observability tools, AWS infrastructure management, geographically distributed team management.
Technologies
Go, Docker, Kubernetes, Datadog, Grafana, Prometheus, AWS.
Responsibilities
Own and deliver robust, high-scale routing experiences for Data platforms & pipelines; Champion team growth and success, prioritizing mentorship; Architect and operate always-available, complex distributed systems in cloud environments; Guide technical decisions, articulating trade-offs between cost, performance, and reliability; Advocate for agile processes, continuous integration, and robust automation; Translate complex technical strategies into actionable plans for diverse stakeholders.
Seniority
Senior, hands-on IC with management responsibilities