Shift Lead | Boston

blankstreet

Boston💼 Full-time💰 $20–$20🗓 2026-09-21 → 2026-09-26

Core

Lead shift operations and deliver exceptional hospitality for customers in a fast-paced cafe environment.

Role type

Shift Lead (Hospitality/Cafe)

Builds

High-quality coffee and matcha products, customer experiences, and store-level operational efficiency.

Domain

Food & Beverage / Cafe Operations

Deliverable

product features | client delivery

Required skills

Coffee and/or matcha expertise, multi-tasking, interpersonal communication, team motivation, operational process adherence, customer issue resolution, sales and foot traffic growth initiatives

Preferred skills

Weekend and holiday availability, ability to lift 25+ lbs, long-term standing

Technologies

None

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, support GM in training new employees, open and close the store safely, handle customer issues, lead initiatives to increase foot traffic and sales

Seniority

Entry-level to Mid-level, hands-on IC

Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.