Medical Receptionist | headspace Townsville
Core
Central point of communication providing secretarial and reception services to young people and clinical staff at a mental health hub.
Role type
Medical Receptionist
Builds
Front-desk operations for a youth mental health and family support service
Domain
Mental health / Not-for-profit
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, call handling, mail distribution, scanning, filing, archiving, typing, building security, Microsoft Office, duty of care, privacy, confidentiality, customer service, calm demeanor with distressed people, driver's license
Preferred skills
Cert III in Medical Administration, knowledge of health/not-for-profit sector, multidisciplinary team experience
Responsibilities
Taking incoming calls and directing callers, scheduling and maintaining client appointments, opening/closing and securing the building, typing letters for clinical team, providing late clinic evening reception support