Children's Contact Service (CCS) Family Support Worker
Core
Facilitate safe and supported contact between children and their parent or carer in high-conflict or safety-concern situations, while assessing suitability and maintaining case plans.
Role type
Family Support Worker (Casual)
Builds
Supervised contact visits and changeovers for separated families
Domain
Social Services / Child Protection / Family Law
Deliverable
physical/clinical work
Required skills
Risk assessment, Case management, Child development knowledge, Trauma-informed practice, Legislative knowledge (Family Law Act), Safety screening
Preferred skills
Tertiary qualifications in social/behavioural sciences, Experience with domestic/family violence, Senior First Aid/CPR certification
Technologies
Internal case management systems
Responsibilities
Conduct intake assessments and parent interviews, Facilitate supervised contact visits and changeovers, Monitor risk and escalate safety concerns, Liaise with legal and child protection services, Maintain accurate case notes and files, Participate in supervision and professional development