Data Scientist/Data Analyst – Customer retention
Core
Build scalable data assets and dashboards to uncover insights supporting customer retention, commercial decision-making, and long-term value for TAL's Retail Advised and Direct Life Insurance portfolios.
Role type
Data Scientist/Data Analyst (Customer Retention)
Builds
Scalable data assets, retention insights models, and intuitive dashboards for strategic decision-making.
Domain
Insurance (Life Insurance) + Data Analytics
Deliverable
dashboards & analysis
Required skills
SQL, Python, R, Power BI, advanced analytics, machine learning, data modeling
Preferred skills
Insurance industry experience, AI/automation expertise
Responsibilities
Build scalable data assets for retention insights; deliver dashboards and reporting solutions; translate complex analysis into clear recommendations; modernize analytics processes via automation and cloud technologies; apply advanced analytics to improve retention outcomes; champion responsible data and AI practices.
Seniority
Mid-level (2+ years experience)