Sonder Responder
Core
Provide in-person safety, wellbeing, and critical incident response support to members in coordination with a 24/7 Support Centre.
Role type
Field responder / on-the-ground safety professional
Builds
In-person welfare checks, crisis de-escalation, and psychological first aid delivery
Domain
Workplace health, safety, and wellbeing
Deliverable
physical/clinical work
Required skills
Empathy, situational awareness, decision making, ability to deliver psychological first aid (PFA), ability to conduct welfare checks, calm under pressure, cultural competence, autonomy, high emotional intelligence
Preferred skills
Background in social work, crisis counselling, first response (paramedic/police/fire), defence force, community health, disaster relief, flight attendant, workplace wellbeing, or chaplaincy
Technologies
Mobile platform for coordination
Responsibilities
Conduct emergency and non-emergency support responses, assist in recruiting and training responders, conduct stakeholder engagement, provide input to operational procedures
Seniority
Casual, flexible roster Gates