CXS QA Technician
Core
Provide technical support, deployment, and operational acceptance testing for Aristocrat's gaming software and hardware at customer venues.
Role type
Field QA Technician (Gaming)
Builds
Gaming machines, workstations, servers, and Venue Management Systems
Domain
Gaming / Casino Technology
Required skills
Hardware and software deployment, Configuration of workstations and servers, Operational Acceptance Testing (OAT), Technical training delivery, Customer support via Call Management System, On-site implementation support, VMware, Linux, Windows
Preferred skills
Project management, Salesforce familiarity, Problem-solving, Communication skills
Technologies
Salesforce, VMware, Linux, Windows
Responsibilities
Conduct on-site work at customer venues for implementation, Deliver in-depth technical product knowledge for OAT, Develop and conduct technical training programs, Support BETA trials, Build and install software on gaming machines and servers, Manage client calls and update tickets, Collaborate with internal resources to meet client requirements
Seniority
Mid-level, hands-on IC