After Hours Team Leader (On-Call)
Core
Provide leadership and operational support to frontline disability Mentors during evenings, weekends, and public holidays, ensuring safe and high-quality participant support.
Role type
Senior IC disability support team leader (after-hours)
Builds
Safe, continuous after-hours support services for participants with psychosocial disability, autism, and complex needs
Domain
Disability support / NDIS
Deliverable
physical/clinical work
Required skills
rostering, incident management, NDIS Practice Standards knowledge, Behaviour Support Plans, restrictive practices, medication administration, stakeholder liaison, documentation
Preferred skills
previous leadership experience, calm under pressure, problem-solving
Technologies
NDIS Practice Standards, Behaviour Support Plans
Responsibilities
Provide leadership and support to frontline Mentors during after-hours operations; Manage roster changes and arrange shift coverage; Respond to incidents and escalate matters appropriately; Support team members with PRN medication and restrictive practices; Liaise with leaders and key stakeholders to ensure continuity of participant support; Maintain accurate documentation throughout shifts
Seniority
Senior, hands-on IC