Medical Receptionist- Ivanhoe
Core
First point of contact for patients at a medical clinic, managing front-desk operations and patient records.
Role type
Medical Receptionist
Builds
Patient appointment schedules and clinic front-desk operations
Domain
Healthcare / Medical Clinic
Deliverable
product features
Required skills
Patient scheduling, record management, customer service, MS Office Suite, financial collection, mail handling, confidentiality
Preferred skills
Medical terminology knowledge, multi-tasking in fast-paced environments
Responsibilities
Greet patients and ensure comfort, schedule appointments, manage patient records, handle financial collections, maintain reception area cleanliness, collaborate with medical staff on schedule changes, process incoming/outgoing mail