Administration 2IC
Core
Administration 2IC supporting the Administration Manager with financial operations, customer service, and team leadership in a retail furniture and electrical products environment.
Role type
Senior IC Administration Manager (2IC)
Builds
Financial reports, customer service resolutions, and team performance
Domain
Retail (furniture, bedding, electrical products)
Deliverable
dashboards & analysis
Required skills
Accounts payable/receivable, payroll processing, banking reconciliation, customer complaint resolution, team coaching and leadership, advanced Excel, verbal and written English communication, time management, prioritization
Preferred skills
Ability to work under pressure, minimal supervision, flexibility with retail trading hours
Responsibilities
Assist administration manager with creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books, and monthly reporting; coach and lead an enthusiastic team; resolve customer complaints; make quick decisions to ensure timely accurate services
Seniority
Senior, hands-on IC