Product Support Manager AFLCMC/LG 11.13
Core
Manage product support for Air Force weapon systems life cycle, ensuring logistics, training, and resource delivery to warfighters.
Role type
Product Support Manager (Journeyman level)
Builds
Logistics support processes, training programs, and standardized product support procedures for Air Force weapon systems.
Domain
Defense / Acquisition Logistics
Deliverable
client delivery
Required skills
Product Support Elements (PSE) management, risk management, supply chain risk management, transition support planning, acquisition logistics, program office management, contract language development, schedule monitoring, progress monitoring, fielding support, stakeholder coordination (OSD, defense agencies, HAF, SAF, major commands), training development, technical data management, maintenance planning and management, packaging handling storage and transportation, sustaining engineering, computer resources, facilities and infrastructure, manpower and personnel, support equipment management.
Preferred skills
Expert knowledge of the 12 Product Support Elements, experience with private/public partnerships in product support.
Responsibilities
Assist program offices with product support task execution; develop and deliver training documentation and sessions; perform control activities including schedule and progress monitoring; develop tools and processes to standardize product support procedures; create guides, standards, specifications, and metrics to assess product support health; provide outreach support by responding to questions and conducting research; coordinate with OSD, defense agencies, and program offices; participate in staff assistance visits and facilitate meetings.
Seniority
Journeyman (Mid-level IC)