Showroom Concierge
Core
Front-of-house support and customer service within a showroom for a building and interior design manufacturer.
Role type
Showroom Concierge / Front-of-Office Administrator
Builds
Professional customer experience and efficient enquiry routing for sales, logistics, and administration teams
Domain
Building, renovation, and interior design supply
Deliverable
dashboards & analysis
Required skills
Customer greeting and reception, high-volume phone management, enquiry triage, administrative coordination, data entry, system navigation (Monday.com, SAP), multitasking under pressure
Preferred skills
Interior design or architecture interest, professional phone manner, system learning agility
Responsibilities
Greeting customers, visitors, and trades; managing incoming calls; directing enquiries; coordinating customer collections; updating internal systems; maintaining showroom environment