Administration Support Officer
Core
Providing high-quality administrative support, patient service, and operational coordination for a hospital's clinical and operational teams.
Role type
Administrative Support Officer
Builds
Patient admission/discharge workflows, appointment bookings, payment processing, and operational support activities
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Customer service, data quality management, Microsoft Office, healthcare information systems, problem-solving, rostering coordination
Preferred skills
Experience in hospital/healthcare settings, knowledge of health information systems
Responsibilities
Managing reception activities including patient admissions and discharges; Conducting health fund eligibility checks and processing patient payments; Performing clinical transcription and records management; Monitoring and maintaining data quality; Supporting rostering activities
Seniority
Individual Contributor