Tenancy Sustainment Specialist
Core
Helping renters with complex or high support needs maintain safe, stable tenancies through early intervention, skill building, and coordination of specialist services.
Role type
Senior IC social work specialist (housing sustainment)
Builds
Support pathways and coordinated service delivery for vulnerable households
Domain
Social services / Community housing
Deliverable
client delivery
Required skills
Social work qualifications or equivalent experience, case management, stakeholder coordination, risk assessment, action plan development, crisis intervention
Preferred skills
Experience with mental health, family violence, disability, and welfare sectors
Technologies
N/A
Responsibilities
Identify households at risk of tenancy breakdown, work directly with referred renters to develop support pathways, coordinate referrals to specialist services, act as an escalation point for complex tenancy matters, partner with internal teams and external agencies
Seniority
Mid-to-Senior, hands-on IC