Resident Experience Team Member
Core
Front desk and resident engagement role for a Build-to-Rent apartment community, serving residents and visitors with hospitality-led service.
Role type
Entry-level property operations team member
Builds
Resident experience and community engagement for a 211-unit waterfront apartment complex
Domain
Real Estate / Build-to-Rent
Deliverable
client delivery
Required skills
Front desk operations, Property Management System (PMS) management, leasing support, check-ins and inspections, apartment viewings coordination
Preferred skills
Natural warmth, proactive mindset, multi-tasking in busy environments
Technologies
Property Management Systems (PMS)
Responsibilities
Manage front desk operations including calls, enquiries, and requests; Support leasing tasks such as check-ins, inspections, and viewings; Coordinate community events and foster resident engagement; Serve as the first point of contact for residents and visitors
Seniority
Entry-level, hands-on IC