L2 Cloud Operations Engineer (Azure & AWS)
Core
Provide Level 2 operational support, troubleshoot incidents, and maintain the availability and performance of enterprise cloud infrastructure across Microsoft Azure and Amazon Web Services.
Role type
L2 Cloud Operations Engineer (Azure & AWS)
Builds
Resilient and scalable cloud environments supporting critical enterprise infrastructure
Domain
Cloud Infrastructure Operations (Azure & AWS)
Required skills
Azure Virtual Machines, AWS EC2, Azure Monitor, Amazon CloudWatch, Azure Virtual Networks, AWS VPCs, Azure RBAC, AWS IAM, PowerShell, Python, Azure CLI, AWS CLI, ServiceNow, ITIL processes, Terraform, Bicep
Preferred skills
Azure Administrator Associate (AZ-104), AWS Certified CloudOps Engineer, Infrastructure as Code (Terraform/Bicep), Azure Automation, AWS Systems Manager, Cloud cost optimization, Hybrid cloud environments
Technologies
Microsoft Azure, Amazon Web Services (AWS), ServiceNow, PowerShell, Python, Terraform, Bicep, Azure Monitor, Log Analytics, Amazon CloudWatch, Azure Backup, AWS Backup
Responsibilities
Manage Azure and AWS cloud operations including VM administration, networking, monitoring, troubleshooting, lifecycle management, backup, disaster recovery, security access management, incident escalation, and ITIL process adherence.
Seniority
Mid-level, hands-on IC
