Assistant Manager | Royal Oak, Double Bay
Core
Leading shifts and ensuring smooth day-to-day operations of a busy Eastern Suburbs pub, including front-of-house team management, customer service, and venue presentation.
Role type
Assistant Manager (Hospitality/Pub)
Builds
Daily pub operations, customer experiences, and team performance
Domain
Hospitality / Pub & Bar
Required skills
Shift leadership, front-of-house team management, customer service, venue operations, stock control, cash handling, compliance management (RSA, gaming, WHS), training and development, problem-solving under pressure
Preferred skills
Previous experience in a busy pub environment, hands-on floor presence, detail-oriented, proactive decision-making
Technologies
POS systems, inventory management tools, scheduling software
Responsibilities
Leading shifts and ensuring smooth day-to-day venue operations, Leading, motivating and supporting the front-of-house team, Maintaining high standards of customer service, cleanliness and venue presentation, Managing opening and closing procedures, Cash handling and other shift management responsibilities, Supporting stock control, ordering and operational processes, Managing customer feedback and resolving issues professionally, Maintaining RSA, gaming, WHS and other compliance requirements, Supporting the training and development of team members
Seniority
Mid-level, hands-on IC