Google Customer Engineer
Core
Serve as a critical liaison for a Department of Defense (DOD) customer to ensure optimal adoption, efficient use, and continuous improvement of Google Cloud Platform services within a secure government environment.
Role type
Senior Google Customer Engineer (DOD)
Builds
Cloud transformation journey and secure government cloud operations
Domain
Defense / Government / Cloud Computing
Deliverable
client delivery
Required skills
Google Cloud Platform (GCP) architecture, Infrastructure as Code (Terraform), CI/CD implementation, cybersecurity policy compliance, technical documentation, stakeholder management, cost optimization, service automation
Preferred skills
Security+ or SSCP certification, Google Cloud Professional Certification, Gitlab Service Desk, Agile methodologies, Google Cloud compliance products (Security Command Center, Assured Workloads), U.S. Public Sector experience
Technologies
Google Cloud Platform, Terraform, Gitlab, Security Command Center, Assured Workloads
Responsibilities
Identify and define customer requirements, pain points, and security concerns; generate and close out assignment tickets; conduct customer engagement activities including weekly office hours and system monitoring; optimize projects for usage and cost minimization; collect and provide customer feedback to inform planning decisions; explore opportunities for service automation and templatization; compile feedback and lessons learned to update documentation and improve Zero Trust architecture processes
Seniority
Senior, hands-on IC with strategic client interaction
