Animal Shelter Supervisor
Core
Overseeing daily operations of the animal shelter, ensuring animal care standards, and leading staff, volunteers, and community partners.
Role type
Senior IC animal shelter operations supervisor
Builds
Safe, organized, and positive environment for animals and people; efficient shelter programs and processes
Domain
Municipal government / Animal welfare
Deliverable
physical/clinical work
Required skills
Staff supervision and performance management, policy and procedure enforcement, program development and analysis, customer service and complaint resolution, hiring and disciplinary decision-making, physical labor (lifting up to 50 lbs), valid driver's license
Preferred skills
Municipal animal shelter experience, animal behavior knowledge, bilingual skills
Technologies
None stated
Responsibilities
Supervise staff including assigning work, conducting evaluations, and making hiring/termination decisions; Respond to inquiries, complaints, and customer service requests from community members and agencies; Review and analyze reports to develop new programs and processes; Establish and maintain effective working relationships with internal and external partners
Seniority
Senior, hands-on IC