Senior AI Specialist (Operations) (x/f/m)
Core
Technical builder and AI Ops Owner designing autonomous AI agent workflows for Operations and Customer Success teams to improve healthcare productivity.
Role type
Senior AI Specialist (AI Ops & Agent Development)
Builds
Autonomous AI agent workflows and productivity tools for internal Operations and Customer Success teams
Domain
Healthcare technology / AI Operations
Deliverable
production ML models | product features
Required skills
AI agent development, workflow redesign, prompt engineering, evaluation & quality assurance, CRM integration, API/webhook management, data flow automation, Python, JavaScript, Salesforce architecture, BI tools (Tableau/Metabase)
Preferred skills
Experience with agent platforms (Dust, Claude, LangChain), scaled Customer Success/Operations experience
Technologies
Dust, Claude, LangChain, Salesforce, Tableau, Metabase, Make, n8n, Zapier, Confluence, Drive
Responsibilities
Redesign critical workflows using AI agents; develop and manage AI agents on platforms; curate knowledge context; define quality standards and evaluation routines; integrate CRM systems and automate data flows; translate business requirements into technical solutions; measure impact using existing metrics
Seniority
Senior, hands-on IC
