1st Shift Quality Assurance Lead
Core
Ensuring food safety and quality in a warehouse by performing final inspections on outbound orders, documenting errors, and managing a safe work environment.
Role type
Quality Assurance Lead (Operations)
Builds
Outbound customer grocery orders
Domain
Food retail / Logistics
Required skills
Food safety compliance, final quality inspection, data documentation, error reporting, time management, team training, physical lifting, standing/squatting/kneeling
Preferred skills
Bilingual (English/Spanish), experience in food-based environments
Technologies
Heatmap data tools
Responsibilities
Perform final QA inspections on outbound customer orders for missing, damaged, or improperly packed items; Document and maintain accurate records of food products, discarded items, and picking errors; Identify and report potential food safety or quality problems; Use heatmap data to identify and address packing errors upstream; Manage time and priorities to minimize downtime in receiving and production; Train new team members on company processes; Escalate food safety hazards and halt production lines if product integrity is compromised; Adhere to facility food safety rules, personal hygiene standards, and Good Distribution Practices (GDP).