Director of Product, Agentic Commerce
Core
Leading the product strategy and execution for conversational and generative AI products (Cart Assistant, third-party agent integrations) that deliver hyper-personalized shopping experiences at massive scale for millions of consumers and retailers.
Role type
Director of Product, Agentic Commerce (Senior, hands-on IC with team leadership)
Builds
AI shopping agents, conversational commerce features, and integrations with consumer agents (Claude, ChatGPT, Gemini)
Domain
Grocery e-commerce, Generative AI, Conversational AI
Deliverable
production ML models | product features
Required skills
Multi-year product vision & strategy, 0-to-1 product building, team leadership (managing PMs), cross-functional partnership (Engineering, ML, Design), B2B2C marketplace dynamics, data-driven decision making, responsible AI practices
Preferred skills
Generative AI & conversational commerce product building, food/grocery technology background, LLM evaluation & prompt design, co-development with enterprise retail partners
Technologies
LLMs, Cart Assistant, Claude, ChatGPT, Gemini, SQL
Responsibilities
Define multi-year product vision and roadmap for agentic commerce portfolio; Lead and develop a high-performing team of product managers; Partner with Engineering and ML to ship AI features including safety/guardrails and model evaluation; Collaborate with Retail and GTM to commercialize solutions and drive retailer adoption; Drive cross-organizational alignment and translate technical concepts for senior leaders; Champion responsible AI practices ensuring transparency and trust
Seniority
Director, strategic leadership with hands-on execution