Provisioning Engineers
Core
Own approved network designs and deliver them through to successful service activation on live fibre, transport, and IP networks.
Role type
Senior IC network provisioning engineer
Builds
Production network services for telecom/service provider customers
Domain
Telecommunications / Network Infrastructure
Required skills
Juniper (MX) configuration, Cisco device configuration, Nokia device configuration, DWDM provisioning, NFM-P/NFM-T usage, Alcatel SDH configuration, Cisco WIP router configuration, Nokia NGTT/NGCE-AA configuration, Azure networking, AWS networking, NBN Portal usage, One Manage usage, TEMIP usage, Voice Switch configuration, OSS system usage, Cisco Prime scripting, SecureCRT usage, WinSCP usage, change management, service testing, validation, rollback procedures, inventory management, handover documentation, fault investigation
Preferred skills
Huawei NCE-CE certification, Huawei NCE-TX certification, fibre service provisioning, transport service provisioning, IP/MPLS service provisioning
Technologies
Juniper MX, Cisco, Nokia PSS, Huawei platforms, NFM-P, NFM-T, Alcatel 1660, Alcatel 1662, Alcatel 1642, Cisco WIP, Nokia NGTT, Nokia NGCE-AA, Netconfig, Microsoft Azure, AWS, NBN Portal, One Manage, TEMIP, Voice Switches, OSS systems, Cisco Prime, SecureCRT, WinSCP
Responsibilities
Take ownership of approved orders from the Design team and deliver them through to successful service activation within committed timeframes; Plan provisioning activities, book change windows, prepare configuration scripts, and verify all pre-requisites before activation; Configure, activate, and commission services on the live network in accordance with the approved design and change management processes; Coordinate with Field Engineers, NOC, customer technical contacts, and third parties to ensure end-to-end service delivery; Perform thorough service testing and validation against acceptance criteria and obtain customer sign-off where required; Diagnose and resolve issues encountered during provisioning; Execute rollback procedures cleanly when required and ensure the network is returned to a stable state; Update inventory, provisioning records, and order management systems accurately upon completion of each task; Produce handover documentation for Service Operations and ensure monitoring and alarming are correctly configured; Provide post-activation support during the warranty/early-life period and assist with fault investigation; Work shifts and after-hours change windows as required; Identify recurring provisioning issues or process gaps and contribute to continuous improvement initiatives
Seniority
Mid-Senior, hands-on IC