Principal Program Manager
Core
Shape and deliver Fin's highest-priority objectives by turning ambiguous, high-stakes company goals into successful programs.
Role type
Principal Program Manager (Strategic Program Management)
Builds
Strategic programs enabling Fin's AI customer agent objectives
Domain
AI / SaaS B2B / Customer Experience
Deliverable
production ML models | product features
Required skills
Program management, executive stakeholder management, strategic thinking, risk management, cross-functional decision-making, process improvement, mentoring, facilitation
Preferred skills
Experience in fast-paced AI/SaaS environments, building program management frameworks
Technologies
None stated
Responsibilities
Partner with execs to define programs of work, connect programs to company strategy, drive cross-functional decision-making, identify and mitigate program risks, set standards for program management, hold people accountable, mentor teammates, evangelize program management practices
Seniority
Principal, hands-on IC with mentorship responsibilities